How To Fix Vss Error 1168
Table of Contents
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Over the past few weeks, a number of readers have reported vss bug 1168.
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If you just take a snapshot of a Windows 2008 R2 VM on ESXi / ESX 4.1 with later versions, you may experience some symptoms:
- Snapshot operation failed.
- Unable to create until the virtual machine stops working.
- Unable to recover the virtual machine.
- Cloning a large Windows VM from 2008 R2 failed.
- In your application section of Event Viewer on a VM, the Windows guest using the system reports a VSS error that matches:
Error in Volume Shadow Copy Service: Unexpected error when calling routine IOCTL_DISK_SET_SNAPSHOT_INFO (. PHYSICALDRIVE1) not in Winerror 1168. hr 0x80070490, item not found.
- Any paused snapshot process will fail.
- You see the most important error:
One paused snapshot cannot be taken becauseThe snapshots have expired to disable I / O in the icy virtual machine.
Backup applications such as VMware Data Recovery do not work. You see the error:
- Failed to take snapshot for vmname, error -3960 (virtual machine cannot be suspended)
- This is a major known issue with VSS application images that was not triggered by VMware during software creation. This affects ESXi / ESX 4.1 and newer.
- There is currently no solution. Work
- To work around this issue, disable application snapshots with VSS at rest and revert to static file system snapshots. You can turn off Application Stabilization, perhaps using the VMware vSphere Client or VMware Tools. Use one of the following methods:
- Shut down the virtual machine.
- Connect to the vCenter Server or its ESXi / ESX host using the vSphere Client.
- Right-click the virtual machine and select Modify.
- Click the Options tab.
- Go to the Advanced section >> “General configuration parameters”.
- Add and edit a set of discs. EnableUUID, which is currently FALSE.
- Click OK to save.
- Click OK to exit.
- Restart the virtual machine for the changes to take effect.
Note. If this change is done from the command line with an editor, reloading vim-cmd into my vmx command will be enough to show the changes. For More Information
You can also unregister each virtual machine from the vCenter Server inventory. Unregister, right-click the networked machine and select Remove from Inventory.
Register the virtual machine again to return the inventory.
Disable stopping VSS using VMware Tools:
- Open the Tools Tools.conf file C: ProgramData VMware VMware in a text editor such as Notepad. If the file is not created, it exists.
- Add these areas to submit the file.
- Save and close the directory.
- Restart the VMware Tools service when the changes take effect y. Start
- click> Run, type services.msc and click OK.
- Right-click VMware Tools Service, then click Restart.
Description Of The Problem
- Output from the vssadmin list command, the authors indicate that WMI, ASR, and the system timed out.
- Restarting the VSS service to explain the service, same result.
- VMware will also be updated.
- The server can be restarted.
Reason
This is a well-known component of VMware servers for Windows 08
Return
- VMWARE_VMOMI1 error is logged in Phoenix.log.
- Virtual Machine Main Server Viewer event displays Event ID – 8193
“agents / vmware / vmwareAgent.py”, line 4210, at do_snapshot n “agents / vmware / vSphereAdapter file.py”, at line 1094, at create_snapshot nSyncError: An error occurred while stopping from the dedicated computer. Repeat backup / restore systematically. (# 100060001: vim.fault.ApplicationQuiesceFault) (Error code: VMWARE_VMOMI1) n ‘,’ error_code ‘: 4295360513,’ error_msg ‘:Error ‘occurred while stopping the virtual vehicle. Please try backup / restore again. ‘}]
IOCTL_DISK_SET_SNAPSHOT_INFO (. PHYSICALDRIVE1) does not work with Winerror 1168.hr 0x80070490, means the item was not found.
Resolution
Disable the Disable VMware Tools option in the virtual machine backup package. For more information, see the “Updating the Backup Policy” section.
Note. If the same policy applies to virtual machines on other computers, all servers are identified.
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Q с
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I am setting up HP 3PAR Recovery Manager for SQL to take a picture of a database on one of the best servers. However, this fails and I get the following message in the Windows Application log.
Volume Shadow Copy Service error: Unexpected call error procedure IOCTL_DISK_SET_SNAPSHOT_INFO (. PHYSICALDRIVE1) fails with winerror error 1168. time 0x80070490, = item not found.
…Operation:
AbortSnapshots Snapshot Processing
Asynchronous device works: worksContext:
. PHYSICALDRIVE1
Vendor Name: HP VSS 3PAR Vendor
Vendor version: 2.4.0.2
Supplier ID: 5f466535-9c6c-4b33-be9f-8f3147381cf5
Current State: DoSnapshotSetI have read a few posts pointing to VMWare workarounds, but not all VMs. And it starts up because of the physical SAN device.
I have also read many articles that say that changing a hard drive from GPT to MBR solves a specific problem, but a hard drive is definitely an MBR.
Does anyone know if there are other workarounds poodo you?
Thank you
Mondo70
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Question
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I am currently setting up HP 3PAR Recovery Manager for SQL to restore a database on one of our company’s servers. However, this fails and I get the following message in the Windows Application log.
Volume Shadow Copy Service error: Unexpected call error procedure IOCTL_DISK_SET_SNAPSHOT_INFO (. PHYSICALDRIVE1) fails with error 1168. Minutes 0x80070490, = item not found.
…Operation:
AbortSnapshots Snapshot Processing
Asynchronous device works: worksContext:
. PHYSICALDRIVE1
Vendor Name: HP VSS 3PAR Vendor
Vendor version: 2.4.0.2
Supplier ID: 5f466535-9c6c-4b33-be9f-8f3147381cf5
Current State: DoSnapshotSetI’ve read a lot of articles pointing out VMWare workarounds, but isn’t this a virtual machine? Boot from physicalSAN devices.
I’ve also read articles that say that replacing a GPT hard drive with an MBR will solve most problems, but a hard drive is actually an MBR.
Does anyone know if there are any other workarounds at all?
Thank you
Mondo70
I have read a lot about articles pointing out VMWare workarounds, but this is not a multimedia device. Boot from a physical SAN device.
I also read some pages that said that replacing a GPT-induced hard drive with an MBR would fix the problem, but the hard drive already has an MBR.
I am setting up HP 3PAR Recovery Manager for SQL to take a snapshot of a collection on one of our servers. However, this fails and I get the following message in the Windows program log. Shadow
Volume copy service error: Unexpected error when calling routine IOCTL_DISK_SET_SNAPSHOT_INFO (. PHYSICALDRIVE1) does not work, as does winerror 1168. hr 0x80070490, = item not founden.
…
Context:
Device: . PHYSICALDRIVE1
Vendor Name: HP VSS 3PAR Vendor
Vendor version: 2.4.0.2
Vendor ID: currently 5f466535-9c6c-4b33-be9f-8f3147381cf5
Status: DoSnapshotSet
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